Many Women Are Defying the Bully: the Antiaging Industry

They’re keeping the gray and tuning out the antiaging hype

At age 57, Victoria Marie sports a full head of long, lustrous gray hair—in the city of Los Angeles, as an actress, in an industry where youth is life. “This is who I am,” she says. “Take it or leave it.”

Across the country, in North Carolina, Martha Truslow Smith embraces her premature gray—at age 26. “I never want to pick up a bottle of dye again,” says the graphic designer.

With its ubiquitous hair dyes, creams, injectables and surgeries, the antiaging industry is a multibillion-dollar field. Yet more and more women are declaring they’re done with it. They’re done with being told aging is shameful. They’re done with spending money, time and effort to hide signs of aging—particularly gray hair. And some of them insist this anti-antiaging trend is here to stay, despite a bevy of naysayers.

The Visible Rebellion

Truslow Smith found her first gray hair at age 14. By the time she was in college, she was dyeing her hair and feeling embarrassed by her gray roots.

The cycle of dye-and-shame was “a slow, quiet monster that developed in my life that I didn’t allow myself to really acknowledge,” she says.

At age 24, she decided to face it. She was in a relationship and realized she wasn’t truly being herself. She was hiding a ball of stress from a man she wanted to marry. So in the summer of 2016, Truslow Smith stopped dyeing her hair—and started an Instagram account called Grombre to chart her growing-out process and to build a supportive community. She invited people who celebrated silver to message her and be featured on the account.

In July 2018, the account had about 7,000 followers. Then Refinery29, a women-focused online outlet, wrote an article about it, followed by BBC News and other media organizations (unsolicited). Now, Grombre has about 46,000 followers and almost 1,000 posts featuring women of all ages. And Truslow Smith (now married to the aforementioned gent, who “loves” her hair) gets so many emails from women wanting to tell their stories that she can’t possibly feature them all.

Women who decide to go gray naturally say they’re tired of dyeing. And then there’s the double standard: on men, gray hair is considered distinguished.

She’s found the massive interest surprising and wonderful. “It’s a change I would like to see in the world—to have women feel like, if they don’t want to dye their hair, then they shouldn’t be obligated to do so.”

For her part, Victoria Marie feels no such obligation. In the summer of 2013, when she was in her early 50s, she uploaded a video to YouTube about her gray roots. She was recovering from a series of bad dye jobs and had decided to let her gray hair grow in fully, like she used to have it. She titled the video, “Gray Is the New Blonde!”

Women started emailing her—excited to tell her how much they related to what she was saying. “I thought, ‘This is interesting. People care about gray hair? How bizarre.’ I had no idea,” she says. Many told her they were letting their gray hair grow in too.

Now, in 2018, Marie is preparing to release her first documentary, Gray Is the New Blonde, which profiles women who have decided to go gray. The film’s Facebook page has about 13,000 followers.

“Women are saying, ‘I’m here, and this is my path, and take it or leave it. I’m not going to shrink to societal pressures anymore and feel like I’m not worth anything unless I do. I’m very worth something, with gray hair and all.’”

Who Goes Gray

Both Truslow Smith and Marie say the most common reason women decide to gray naturally is they’re tired of the dye process. “They are just fed up with this every two to three weeks of having to go get their hair done,” says Marie. “And it’s no longer fun like it was when we were in our 20s and 30s. It’s a requirement now.”

Many cite the double standard—that gray hair on men is usually considered distinguished. They decide, “What’s wrong with my gray hair? It looks good!” she says.

Some women also stop dyeing their hair for health reasons—for example, if they’ve had cancer and want to avoid the chemicals.

One woman told Truslow Smith, “I lost my son, and he will never have the chance to go gray.”

“It’s a combination of women kind of being fed up with being bullied [by antiaging marketing messages] and realizing that there is so much more to life—that we only have so much energy; why are we spending it on things that at the end of the day don’t totally matter?” Truslow Smith says.

But another common theme among these women is fear. In a culture that values women for their looks and equates beauty with youth, women who are considering going gray are often afraid they’ll be rejected—for work, by potential romantic partners, by family members, even by strangers. And many times, those fears are realized.

“A lot of people get a lot of negative comments and feedback and pushback,” Marie says. She knows of one woman in her 30s who was in a training class for administrative work. “She’s got great features, and she looks so chic, but that male instructor shamed her verbally in front of everyone in the class and said, ‘You’re not going to get hired if you don’t go and dye your hair,’ and brought her to tears.”

When Marie started growing her gray out, one of her friends pressured her to dye it, to the point that he offered to cover the cost. Later, she realized his protests were actually related to how he viewed his own aging. “Typically that’s what it’s about,” she says. “It’s not about the person who’s decided to go gray. It’s about the person who’s saying to them, ‘You should go dye your hair.’ It’s because of their own fears and their own insecurities about the aging process.”

Women who do go gray despite any negative pressures tell Marie they have one regret: they wish they’d done it sooner. “Women say over and over again, they did not expect to feel so empowered, so authentic,” Marie says. “They feel fierce, they feel strong, they feel powerful. And they’re rockin’ it.” For that reason, she believes, this trend is no fad. “It is a movement, and it’s not going away.”

Wrinkles: to Fight or Not to Fight

Gray hair is one thing. Wrinkles? That’s another matter. If a woman goes gray and doesn’t like it, it’s easy enough to dye her hair back. Wrinkles are harder to get rid of.

Even women who go naturally gray aren’t always so gung-ho about ditching antiwrinkle creams—despite the fact that scientists and dermatologists say most such creams don’t work.

Often, it boils down to fear of regret, says Abigail Brooks, author of The Ways Women Age: Using and Refusing Cosmetic Intervention (2017). They’re afraid they’ll end up looking older than their friends who use antiaging creams and procedures. And they also face some guilt.

Per pervasive marketing messages, “to age well, particularly as a woman, means that you should be fighting aging every step of the way,” Brooks says. The idea is, “this product gives you the power to fight back, and therefore you should say yes to that fight.”

The antiaging industry itself is ready to embrace aging at least partially—or it wants to sound as if it is.

For her book, Brooks did find women who were refusing antiaging creams and procedures. And she discovered a main commonality: they accepted aging as a natural process that didn’t need fixing.

“They actually talked about being able to understand the wrinkles and the sags and the bags and the gray hair as beautiful, just in different ways from how a young, wrinkle-free female face might look,” she says. They saw these signs of aging as “reflective of lived experience and actions taken and thoughts had and emotions felt. And they thought that that was a really interesting kind of beauty.”

Many women also said they were less focused on attracting male attention. “It’s like they’ve moved beyond that cultural expectation of the reproductive-vessel-slash-sex object, and that allows them this whole new, exciting phase of life,” Brooks says. “They feel like, I’m going to feel empowered to focus more on my mind now or more on other aspects of what I always have wanted to do.”

On the other hand, when Brooks interviewed women who did use antiaging creams and procedures, she found that they equated beauty with youth. Age-related changes “made them feel like their bodies were outside of their control,” Brooks says. Some “talked about needing to look younger to continue to be viable in their workplaces.” Others wanted to find a new male partner.

These women told Brooks that unlike men, they had to look younger to be taken seriously. “I think we have to say, but is that really OK?” Brooks says. “Is that where we want to be?”

The Antiaging Market

As the number of older Americans has increased, so has rebellion against antiaging marketing, with people asking why signs of aging must be hidden or “fixed” or “treated.”

In the summer of 2017, the beauty magazine, Allure, declared it would stop using the term antiaging altogether. “I hope we can all get to a point where we recognize that beauty is not something just for the young,” wrote editor-in-chief Michelle Lee in a letter from the editor—while also clarifying, “no one is suggesting giving up retinol” (probably the best-studied antiaging ingredient).

The antiaging industry itself is on board with this embrace-aging-to-some-extent idea too. Or, at least, it wants to sound like it is.

“We’re not anti-aging, we’re anti-wrinkles,” declares Neutrogena (whose Healthy Skin Anti-Wrinkle cream is marketed to “treat” wrinkles “and other signs of aging”).

In a CoverGirl television ad, model Maye Musk muses, “They say at a certain age, you just stop caring. I wonder what age that is” (as she applies a foundation that “reduces the look of wrinkles” and a graphic notes she’s “70 years young”).

Antiaging marketing has largely evolved from “aging is a problem” to the supposedly more empowering, “you are the solution.” Take charge, the ads declare. Fight! Nurture yourself!

In some ways, the revised messaging is a welcome change, says Brooks, who is director of the women’s studies program at Providence College in Rhode Island. But in other ways, it continues to reinforce the mindset that looking your best means looking as young as possible.

Nonetheless—and despite the fact that many women are shunning these products—the marketing seems to be working pretty well. Statistics about the size of the antiaging market vary widely, in part because they don’t all include the same sectors (such as cosmetics, cosmeceuticals, pharmaceuticals, exercise equipment, surgeries, even perfumes touted to make women smell younger). Estimates range from under $100 billion to more than $300 billion. But the general consensus is, the market is huge, and it’s growing.

Some of that growth is due to the fact that the industry has diversified its target audience, points out Toni Calasanti, a sociology professor at Virginia Tech who specializes in gender and aging. “More and more people are getting pulled in and at younger and younger ages,” she says. Women in their 20s are now key antiaging targets—as are men. “There are some gender differences, but the similarity across all groups is, we need to not look old.”

Aging with Freedom

Women who eschew antiaging products and procedures “talk to me in so many interesting and exciting ways about new room for growth, for freedom, for exploration and even liberation with age,” Brooks says. “They feel like now they can move into new avenues where they have more room for self-development or self-expression.”

Truslow Smith has a similar take. “I’m getting the sense that women who are embracing their gray hair are entering a new chapter of life that is unexpected, and they’re finding a new sort of love and contentment with themselves.”

Both Truslow Smith and Marie emphasize that they’re not suggesting it’s bad for a woman to dye her hair. They just want women to have a viable choice.

“We operate within beauty standards that have been a big bully,” Truslow Smith says. At 26, she recognizes that as the years go by, she’ll develop a lot more wrinkles, gray strands and other signs of aging. “Am I going to choose to believe that my value is decreasing as I’m getting older? Or am I going to choose to absolutely love myself and my full potential—and walk my path the way that I feel called to walk?” Self-acceptance, Truslow Smith says, “is a revelation that is not expressed within any sort of beauty advertisement—that women are claiming for themselves.”

Bucking Ageism in Philanthropy

Five Organizations That Make Older People’s Lives Easier

This is part 2 in our series on aging-related philanthropy. Read part 1 here.

There are a lot of problems in the United States.

Take the fact that our country is aging. By 2035, Americans 65 and older will outnumber kids for the first time in our history, according to the US Census Bureau.

The fact that we see that as a problem, not an opportunity, is a problem.

The fact that we haven’t made adjustments to this reality—in health care, government programs, cultural mind-set and practical accessibility—is a problem.

There are lots of problems.

But there are also charitable organizations standing in the gap right now, as our country—and our world—scramble to catch up with the new demographic reality. They’re helping older people, creating innovative solutions and leveraging the benefits of an aging America.

Yet, despite the fact that 15 percent (and growing) of Americans are 65 or older, only a small amount of money from grant-making foundations—perhaps less than 1 percent—goes to aging-focused initiatives.

Nonetheless, some aging-related charities are raising money and making significant impacts across the nation. Here are five of them—and what their leaders think about the philanthropic landscape.

Encore.org

“While many see our aging society as a problem, we view it as a solution,” says Encore.org’s website. “For the first time in history, many of us have an extra 20 or 30 ‘bonus’ years of active, healthy life, after having developed extensive skills, knowledge and life experience.”

Through specialized programs, Encore.org connects such people with volunteer and work opportunities that address social issues—especially those related to young people and their futures.

The Encore campaign that’s generated the most interest from grant-making foundations is Generation to Generation, which connects people over 50 with nonprofits that help kids.

“The campaign, which now includes 140 nonprofits, can help young people thrive in all kinds of ways, from literacy to job training,” Encore.org’s founder and CEO, Marc Freedman, wrote in an email interview. The program can also help fight loneliness at both ends of the age spectrum.

But why has it, in particular, drawn such keen interest? “Perhaps the potential of cross-generational unity in these divisive, kids-versus-canes times is an appealing tonic,” Freedman theorized.

Through another of Encore.org’s programs, Encore Fellowships, skilled people who want to transition to a career in the nonprofit sector are placed in short-term assignments with charitable organizations. These fellows are paid for their work, though relatively little.

“The organizations benefit unbelievably,” says Paul Irving, chairman of the board for Encore.org. “You can imagine having somebody who was a chief financial officer, or a general counsel, of a major company, who now goes into a small nonprofit and helps that nonprofit survive and sustain and elevate. And the people who do it find incredible joy in the work, and a new sense of meaning, and a sense of the possibilities of their longer lives.”

Over the years, Encore.org has managed to land grants for various projects from a number of foundations.

“I would hardly say it’s been easy,” Freedman wrote, acknowledging that there’s ageism in philanthropy just like everywhere else. “We have to make older generations standing up for and with younger ones the norm in later life—and that’s going to take innovation, investment, an army of activists and years of hard work. It’s the only way to make this more-old-than-young world work for all generations.”

The Green House Project

Most anyone who works in long term care today knows about the Green House Project—a person-centered, nursing home model with around 250 member homes in 33 states. But in 2005, there was just one Green House in one Mississippi town.

That’s when the Robert Wood Johnson Foundation stepped in with a five-year, $10 million, replication grant to launch such homes across the country.

“I don’t know what we would have ever done without their support,” says Susan Ryan, senior director of the Green House Project. “Robert Wood Johnson recognized that if ever there was a field that needed this transformation, it was this field. And the model certainly offered promise.”

The Green House Project helps organizations, which pay a technical-assistance fee, develop home-like, family-centered nursing homes, in lieu of traditional hospital-like facilities. Green House homes are small—with just 10 to 12 people living in their own private rooms. These homes have open-access kitchens and living rooms. And respectful care is prioritized: each resident is to be treated as a unique human and afforded appropriate autonomy.

Ryan came to Green House after spending years working to keep people out of nursing homes. She’d seen firsthand how they worked. When she was director of nursing at one in the ’80s, tying people to their beds and chairs to prevent falls was considered best practice, she explains. “I knew in my heart of hearts, this is wrong; this is dreadfully wrong.” (Today, such liberal use of restraints is illegal.)

So in 2001, she transitioned to home care and worked in her community to come up with creative solutions. But by 2008, she saw promise in the Green House Project, and she joined the company as senior director.

On TV, you don’t see anybody raising money who’s the poster child for problems that affect older people.

“Green House is not just a small-house movement, but it is a movement to deinstitutionalize, destigmatize and humanize care for elders,” Ryan says.

With its $10 million grant, the Robert Wood Johnson Foundation mandated that the Green House Project become a viable, sustainable business, Ryan says.

They’re getting there. Right now, about 75 percent of the general operating budget comes from partner fees. “We don’t want [the] cost to work with us to be a barrier to implementation and adoption of the model,” Ryan says. “So we try to keep our fees at a pretty decent rate.”

Yet even if fees eventually cover 100 percent of the budget, Ryan believes she’ll still seek out grants to help Green House continue to innovate.

Like many other leaders who work with older people, she’d like to see aging-related issues in general supported more—and maybe get a little publicity. “Look at TV. You’re not seeing people raising money for aging issues,” she points out. “Nobody that is aging becomes the poster child for raising money.”

“What we do with every engagement that we have with the Green House partners is to try to create those champions and those advocates,” she says. “Hopefully it starts changing the landscape and foundations could maybe stand up and take notice.”

Health Affairs

While the Green House Project helps shape long term care, home by home, Health Affairs helps shape health care, article by article.

A respected, health-policy journal founded by the nonprofit Project HOPE (Health Opportunities for People Everywhere), Health Affairs publishes papers about ways to improve health care.

And the John A. Hartford Foundation has helped ensure that since 2015, a good portion of those papers highlights innovative care models for older adults.

The grant makers at Hartford chose to support Health Affairs because they knew it had influence, explains George Suttles, Hartford’s program officer for the grant.

Health Affairs has a long track record of being able to get stories into the hands of practitioners and policy makers on both the state and federal level,” he says. “So when we were thinking about disseminating models of care and best-practice models, Health Affairs seemed to be one of the logical partners,”

It’s very important to us … that we’re not just advancing knowledge but that we’re changing practice and that we’re improving public policies.

–Alan Weil, Editor in Chief, Health Affairs

The two-year grant renewal for 2018 and 2019 calls for at least 10 to 14 articles about geriatric care—plus publicity for the articles and a briefing in Washington, DC, about them.

The John A. Hartford Foundation specializes in “improving the care of older adults,” so its mission happens to match Health Affairs’ well anyway, explains Alan Weil, the journal’s editor in chief.

Health Affairs is an empirical journal. People are looking for results from experiments or innovations,” he says. “They’re trying to figure out what works and ‘what can we try to do.’ And so [Hartford’s] interest in innovative care-delivery models fits very well with the kind of papers we like to publish—and the kind of papers our readers like to read.”

Over the years, the Hartford-funded series has had influence, says Weil. For example, a 2017 article about an initiative to reduce avoidable, expensive hospitalizations among nursing home residents became the journal’s 10th most read article of the year. It got a lot of publicity, Weil says, which helped make it more likely that the reported efforts would continue—and that more facilities would adopt similar measures.

Health Affairs has also received grants from other foundations to publish aging-related articles. “What’s interesting about aging is that it’s multifaceted,” Weil says, though some facets are easier to get funded than others. It all depends on what a foundation is interested in. “For example, John A. Hartford is very interested in age-friendly hospitals. I don’t know anyone else who’s working in that area,” says Weil.

“It’s very important to us—and it’s very important to the foundations that support us—that we’re not just advancing knowledge but that we’re changing practice and that we’re improving public policies,” Weil says.

ElderHelp of San Diego

Eighty-seven percent of people 65 and older want to remain in their own homes as they age, according to a 2014 AARP report.

ElderHelp of San Diego is working to make that desire a reality.

ElderHelp offers a menu of solutions, including rides and nonmedical in-home aid (such as grocery shopping and safety-bar installation)—all provided by volunteers.

There’s also a home-share program in which people are matched for mutual benefit. For example, a younger person might live with an older person in exchange for doing household chores. The older person gets help and companionship, and the younger person gets a financial leg up in one of the most expensive cities in the United States.

In 2018, California State Senator Toni Atkins named ElderHelp nonprofit of the year in her district.

Because there are no fees for ElderHelp’s services, individual donations and grants keep the organization running. Ninety percent of ElderHelp’s clients are living on low income, says Gretchen Veihl, the organization’s director of philanthropy. “Grant funding is really the backbone of the agency.”

She finds it challenging to locate funders whose priority is older people. “When you’re applying for a grant, seniors are never on a drop-down menu,” she notes. Health, illnesses, education, children may all be there, but rarely older people.

To entice and keep funders, ElderHelp maintains careful documentation of its impact. “For example, we know that ElderHelp clients have 10 percent fewer falls in the home than the average San Diego senior, and 92 percent of our clients feel more safe in their home because they have ElderHelp services,” Veihl says. With this evidence, “people see the value in investing in your agency and feel confident that you’re doing what you say you do and using your dollars well.”

Adopt-a-Native-Elder

Adopt-a-Native-Elder also helps older people remain in their own homes—or, rather, survive there.

The organization provides life-sustaining aid to Navajo elders who have traditionally lived off the land and can no longer do so effectively.

“These elders were self sufficient. They had sheep, they wove their rugs, they were silversmiths,” explains Linda Myers, founder of Adopt-a-Native-Elder. “The problem being what happens when you’re too old to leave, you have to sell your sheep because you can’t take care of them anymore, and you can no longer do silversmithing.”

And you live with no running water or electricity—where, in some areas, of the 27,000-square-mile reservation, temperatures can plunge well below zero. “It’s a third-world country within our own United States,” Myers says.

Adopt-a-Native-Elder provides essentials such as food, medical supplies and firewood to about 570 elders who live on the Navajo Nation reservation in Utah and Arizona. The elders are 75 and older—sometimes much older. “I had a 116- and a 114-year-old elder,” Myers says. They have no pensions and don’t receive enough Social Security to survive on.

Their families, the reservation and state governments try to help, but there’s not enough money to go around. “Many of their children, because they take care of the elders, live a very impoverished lifestyle,” Myers says.

Providing something as simple as firewood can save lives. “If you’re elderly and you don’t have electricity, it can be pretty cold,” Myers explains. “If they don’t have wood, then they freeze to death.”

In March 2017, CNN profiled Myers as a “CNN Hero” for the difference she’s making. But even heroes struggle. In particular, Myers has had trouble getting interest from foundations.

We found children [cared for by] elders quite often—and very old elders who didn’t have vehicles and didn’t drive.

Linda Myers

She used to incorporate children’s programs into Adopt-a-Native-Elder—providing Christmas stockings, backpacks and shoes. “I could get more funding for those programs than I could for the elders,” she says. “That was very unfortunate, because the only reason we started those programs is because so many young children were left with the elders.”

The children’s parents would leave the reservation to find work, only coming home on weekends. “So we found children with elders quite often—and very old elders who didn’t have vehicles and didn’t drive.”

Myers believes more foundations are willing to donate money for children than elders because “they see a future in children”: with a little leg up, kids might move out of poverty.

One challenge in getting grants for the Navajo elders is that people just can’t fully grasp their predicament, Myers says. “They can envision homeless, but they can’t envision people who actually live off the land and have survived to be in their 100s.”

And modern, online grant writing doesn’t allow for much education. “Today when you write a grant, it’s usually, ‘In 10 words or 30 words, describe what you do,’” Myers says. “They’ve cut it down to just the pure basics.”

Myers has the best luck getting grants from people who have volunteered or traveled with her and happen to have family foundations. “They see a need, they tell family, they adopt an elder.”

Local foundations that give small grants are also important sources of support, as is the American Express Foundation. “American Express in Utah has done a lot of work out on the reservation, and so they actually understand what our organization does,” says Myers. “They see what we do.”

“Caring for these elders is kind of a window of time. The traditional ones are now in their late 80s, 90s and 100s,” Myers says, explaining that unlike their children and grandchildren, these elders never learned English, never went to school and always lived a traditional lifestyle. “Caring for them is a huge need.”

Working Together for the Future

These five charities are changing the world in their own unique ways—with the help of foundations that see the value in investing in older people.

But there is much more to be done.

“Changing fatalistic attitudes toward aging is the best way to increase philanthropic funding of aging issues,” says Katherine Klotzburger, founder and president of the Silver Century Foundation, which commissioned this article.

Silver Century’s most recent grants have focused on journalism projects—both articles and documentaries—that Klotzburger hopes will challenge such attitudes and combat ageism across a wide sphere.

Nathaniel McParland, who served on the board of the Retirement Research Foundation for almost 30 years before retiring in 2018, is already seeing promising trends.

“I think the elderly have finally gotten a voice of their own,” he says. “The politicians are paying more attention to them than ever. And I think this trend will probably continue.”

Ultimately, such a trend will benefit people of all ages. “Unlike gender and race and religion and other things, aging really is a common bond that should bring us together,” says Paul Irving, who’s chairman of the Milken Institute for the Future of Aging, in addition to being chairman of the board for Encore.org.

“Every single one of us has a stake in ensuring that older people have a healthier future, have a more productive and engaged future, have an opportunity to realize their dreams and aspirations, have an opportunity to connect and learn, and an opportunity to contribute,” he says. “And we should all be working together to make sure that is possible.”

Have You Outlived Your Old Friends?

Here’s how to make new ones as you age

Many people are living longer, healthier lives today, but there’s one drawback: you may outlive the old friends you always counted on. It’s harder to make new ones in your later years, but there are ways to do it, and journalist Bruce Horovitz rounds them up in this article for Kaiser Health News (KHN). It was posted on the KHN website on July 9, 2018, and also ran on USA Today.

Donn Trenner, 91, estimates that two-thirds of his friends are dead.

“That’s a hard one for me,” he said. “I’ve lost a lot of people.”

As baby boomers age, more and more folks will reach their 80, 90s—and beyond. They will not only lose friends but face the daunting task of making new friends at an advanced age.

Friendship in old age plays a critical role in health and well-being, according to recent findings from the Stanford Center on Longevity’s Sightlines Project. Socially isolated individuals face health risks comparable to those of smokers, and their mortality risk is twice that of obese individuals, the study notes.

Baby boomers are more disengaged [from] their neighbors and even their loved ones than any other generation, said Dr. Laura Carstensen, who is director of the Stanford Center on Longevity and herself a boomer, in her 60s. “If we’re disengaged, it’s going to be harder to make new friends,” she said.

Trenner knows how that feels. In 2017, right before New Year’s, he tried to reach his longtime friend Rose Marie, former actress and costar on the 1960s sitcom The Dick Van Dyke Show. Trenner traveled with Rose Marie as a pianist and arranger doing shows at senior centers along the Florida coast more than four decades ago.

“When we were performing, you could hear all the hearing aids screaming in the audience,” he joked.

The news that she’d died shook him to the core.

Although she was a friend who, he said, cannot be replaced, neither her passing nor the deaths of dozens of his other friends and associates will stop Trenner from making new friends.

That’s one reason he still plays, on Monday nights, with the Hartford Jazz Orchestra at the Arch Street Tavern in Hartford, CT.

Genuine friendships grow from repeated contacts. You don’t meet someone and immediately become best friends.

For the past 19 years, he’s been the orchestra’s pianist and musical conductor. Often, at least one or two members of the 17-piece orchestra can’t make it to the gig but must arrange for someone to stand in for them. As a result, Trenner said, he not only has regular contact with longtime friends but keeps meeting and making friends with new musicians—most of whom are under 50.

Twice divorced, he also remains good friends with both of his former wives. And not too long ago, Trenner flew to San Diego to visit his best friend, also a musician, who was celebrating his 90th birthday. They’ve known each other since they met at age 18 in the United States Army Air Corps. They still speak almost daily.

“Friendship is not [to] be taken for granted,” said Trenner. “You have to invest in friendship.”

Even in your 90s, the notion of being a sole survivor can seem surprising.

Perhaps that’s why 91-year-old Lucille Simmons of Lakeland, FL, halts, midsentence, as she traces the multiple losses of friends and family members. She has not only lost her two closest friends, but a granddaughter, a daughter, and her husband of 68 years. Although her husband came from a large family of 13 children, his siblings have mostly all vanished.

“There’s only one living sibling—and I’m having dinner with him tonight,” said Simmons.

Where to Find New Friends

Five years ago, Simmons left her native Hamilton, OH, to move in with her son and his wife in a gated, 55-and-over community midway between Tampa and Orlando. She had to learn how to make friends all over again. Raised as an only child, she said, she was up to the task.

Simmons takes classes and plays games [in] her community. She also putters around her community on a golf cart (which she won in a raffle), inviting folks to ride along with her.

For his part, Trenner doesn’t need a golf cart.

His personal formula for making friends is music, laughter and staying active. He makes friends whether he’s performing or attending music events or teaching.

Simmons has her own formula. It’s a roughly 50-50 split of spending quality time with relatives (whom she regards as friends) and nonfamily friends. The odds are with her. This, after all, is a woman who spent 30 years as the official registrar of vital statistics for Hamilton. In that job, she was responsible for recording every birth—and every death—in the city.

Experts say they’re both doing the right thing by not only remaining open to new friendships but constantly creating new ways to seek them out—even at an advanced age.

Genuine friendships at any age typically require repeated contact, said Dr. Andrea Bonior, author of The Friendship Fix: The Complete Guide to Choosing, Losing and Keeping Up with Your Friends (2011). She advises older folks to join group exercise classes or knitting or book clubs.

She also suggests that seniors get involved in “altruistic behavior,” like volunteering in a soup kitchen or an animal shelter or tutoring English as a second language.

It’s important to create support systems that don’t isolate you with your own generation.
–Alan Wolfelt

“Friendships don’t happen in a vacuum,” she said. “You don’t meet someone at Starbucks and suddenly become best friends.”

Perhaps few understand the need for friendship in older years better than Carstensen, who, besides directing the Stanford Center on Longevity, is author of A Long Bright Future: Happiness, Health and Financial Security in an Age of Increased Longevity (2009).

Carstensen said that going back to school can be one of the most successful ways for an older person to make a new friend.

Bonior recommends that seniors embrace social media. These social media connections can help older people strike up new friendships with nieces, nephews and even grandchildren, said Alan Wolfelt, an author, educator and founder of the Center for Loss and Life Transition.

“It’s important to create support systems that don’t isolate you with your own generation.”

Many older folks count their children as their best friends—and Carstensen said this can be a big positive on several levels.

“I don’t think it matters who your friends are,” she said. “It’s the quality of the relationship that matters most.”

KHN’s coverage related to aging and improving care of older adults is supported in part by The John A. Hartford Foundation.

Everything You Need to Know about the New Medicare Cards

They’re designed to prevent identity theft, but fresh scams keep cropping up

Journalist Judith Graham pulls together what you need to know about the new Medicare cards that are being mailed out now to replace the old ones. She’s a contributing columnist for Kaiser Health News (KHN), which posted her article on March 15, 2018.

In April, the government [started] sending out new Medicare cards, launching a massive, yearlong effort to alter how 59 million people enrolled in the federal health insurance program are identified.

Historically, Medicare ID cards have been stamped with the Social Security numbers of members—currently, about 50 million seniors and 9 million people with serious disabilities. But that’s been problematic: if a wallet or purse were stolen, a thief could use that information, along with an address or birthdate on a driver’s license, to steal someone’s identity.

For years, phone scammers have preyed on older adults by requesting their Medicare numbers, giving various reasons for doing so. People who fall for these ruses have found bank accounts emptied, Social Security payments diverted or bills in their mailboxes for medical services or equipment never received.

The new cards address these concerns by removing each member’s Social Security number and replacing it with a new, randomly generated, 11-digit “Medicare number” (some capital letters are included). This will be used to verify eligibility for services and for billing purposes going forward.

What to Expect and When

Such a major change can involve bumps along the way, so there will be a transition period during which you can use either your new Medicare card or your old card at doctors’ offices and hospitals. Both should work until Dec. 31, 2019.

If you forget your new card at home, your doctor’s staff should be able to look up your new Medicare number at a secure computer site. Or they can use information that’s already on file during the transition period.

“We’ve had a few people contact us and ask, ‘If I don’t have the new card at a doctor’s appointment, does that mean my provider won’t see me?’” said Casey Schwartz, senior counsel for education and federal policy at the Medicare Rights Center. “That shouldn’t be an issue.”

Cards will be sent to people covered by Medicare on a rolling basis over a 12-month period ending in April 2019. Older adults in Alaska, California, Delaware, the District of Columbia, Hawaii, Oregon, Pennsylvania, Virginia and West Virginia [were] the first to receive the mailings, between April and June, along with several US territories—American Samoa, Guam and the Northern Mariana Islands.

The last wave of states will be Kentucky, Louisiana, Michigan, Mississippi, Missouri, Ohio and Tennessee, along with Puerto Rico and the Virgin Islands.

“If your sister who lives in another state gets her card before you, don’t fret,” the Federal Trade Commission explained in a new alert. Since the cards are going out in waves, “your card may arrive at a different time than hers.”

If you think Social Security might not have your current address, call 1-800-772-1213 or check your online Social Security account at https://www.ssa.gov/myaccount/, the FTC advised.

New Cards, New Scams

When you get your new Medicare card, don’t throw your old one in the trash. Instead, put it through a shredder or “spend time cutting it up with a pair of scissors” to make sure the part showing your Social Security number is destroyed, said Amy Nofziger, a fraud expert for AARP.

Those numbers remain sought after by scammers, and AARP and Senior Medicare Patrol groups tell of receiving fraud reports related to Medicare cards since last year.

In one scam, reported by California’s Area 1 Agency on Aging, a caller purporting to represent Medicare or another government agency claims to need your bank account information so Medicare can arrange a direct deposit of funds into your account. The new Medicare cards are used as an excuse for the call.

In another, circulating in Iowa, scammers are threatening to cancel seniors’ health insurance if they don’t give out their current Medicare card numbers. “We’re telling people, don’t ever give someone this number—just hang up,” said Nancy Ketcham, elder rights specialist at the Elderbridge Agency on Aging, which serves 29 counties in northwestern Iowa.

A month ago, Alfonso Hernandez, 65, who lives in Moreno Valley, CA, received a call from a man who told him, in Spanish, that Medicare was going to issue new cards and that he needed to verify some information, including Hernandez’s name, address and Social Security number.

“I said no, normally, I don’t give my Social Security number to anyone,” Hernandez said. At that point, the caller put his “supervisor” on the phone, who said the government needed to make sure it had correct information. Caught off guard, Hernandez recited his Social Security number and, “as soon as I did that, they hung up.”

“Immediately, I’m like, ‘Oh my God, what did I do?’” said Hernandez, who quickly contacted credit agencies to have them put an alert on his account. “I just keep praying that nothing happens.”

Medicare will never phone you or email you to ask for your Medicare number, old or new, but scammers may.

Just last week, California’s Senior Medicare Patrol program received a report of another scam detected in Riverside County: a caller claiming that before a senior can get a new Medicare card, he or she has to pay $5 to $50 for a new “temporary” card, according to Sandy Morales, a case manager with the program.

Nofziger of AARP said a Medicare representative will never contact an older adult by phone or email about the new cards and will certainly “never ask for money or personal information or threaten to cancel your health benefits.” The new Medicare cards are free and you don’t need to do anything to receive one: they’re being sent automatically to everyone enrolled in the program. Don’t give out any information to callers who contact you by phone, she advised.

If you suspect fraud, report it to the FTC, [or] AARP’s fraud help line, 1-877-908-3360, or your local Senior Medicare Patrol program.

If you’re among nearly 18 million seniors and people with serious disabilities who have coverage through a Medicare Advantage plan, keep the card that your plan issued you. Medicare Advantage plans are offered by private insurance companies, which have their own way of identifying members. Similarly, if you have prescription drug coverage through Medicare—another benefit offered through private insurance companies—keep your card for that plan as well.

KHN’s coverage of these topics is supported by John A. Hartford Foundation and The SCAN Foundation.